Financial institution of America (BoA) skilled a widespread technical glitch on Oct. 2, affecting hundreds of on-line banking clients.
Points reported included clients unable to entry their accounts, on-line accounts displaying zero balances, and issues with on-line banking, cellular apps, and a few ATMs.
The place is My Cash?
Indignant clients flocked to social media to complain about and ask why their Financial institution of America accounts had been zeroed.
“Financial institution of America the place’s all my cash? An evidence could be good,” one buyer stated.
“Not cool to go away individuals hanging and feeling insecure about their cash,” wrote one other person, with one other stating:
“My cash is gone however conveniently my debt remains to be there. Financial institution of America sucks.”
Greater than 18,000 outages have been reported, in accordance to the Downdetector web site. Points have been nonetheless being reported a few hours or so in the past by customers, one in every of whom stated “I made two on-line deposits and it by no means arrived in my account. The place is that cash???”
In a written assertion, a spokesman for the financial institution stated:
“Some purchasers are experiencing a problem accessing their accounts and stability info at present. These points are being addressed and have largely been resolved. We apologize for any inconvenience.”
They didn’t elaborate on the main points or reason behind the outage, and there have been no new updates from the financial institution on the time of writing. BofA’s assist web page on X was inundated with complaints and robotic responses from buyer assist.
Entrepreneur and angel investor Daniel Stakleff stated Bitcoin solves this, advising victims to take management of their very own cash.
🚨BREAKING NEWS🚨:#Bitcoin can prevent!
Since midday at present, over 17,000 Financial institution of America clients are reporting account OUTAGES 🔒🔥. Many are fully LOCKED OUT of their accounts, whereas those that can log in are seeing their balances at $0.00 or severely off! 😱💀
What extra… pic.twitter.com/cpLUCGSnIS
— Daniel Stakleff (@DanielStakleff) October 2, 2024
Financial institution Outages Widespread
A system outage brought on by an influence shutdown at a Wells Fargo facility led to clients being unable to entry on-line banking, cellular apps, and ATMs for a number of days in 2019.
Cyber assaults and IT failures have additionally impacted the techniques and clients of HSBC, Capital One, TSB Financial institution, and the Commonwealth Financial institution of Australia over the previous few years.
In the meantime, the Bitcoin community hasn’t suffered an outage since 2013 and has 99.98% uptime, in accordance to Bitbo. Nevertheless, the identical can’t be stated for different blockchains, equivalent to Solana.
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